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A Wal-Mart tries a convenience store
Dallas Morning News
Feb. 20, 2017 3:20 pm
CROWLEY, Texas - In a parking lot on Main Street in this nondescript town of 14,000, Wal-Mart is testing out what it hopes could be its next small thing - a genuine convenience store.
Walk into the 2,500-square-foot store, and the surroundings feel familiar. There's the multicolored ICEE machine, hot dogs sizzling on a roller and beer stacked in a walk-in refrigerator.
It's one of two convenience stores Wal-Mart opened last month. The other is in Rogers, Ark., near Wal-Mart's Bentonville headquarters. Both stores are in the parking lots of Wal-Mart Supercenters.
Wal-Mart continues to test small store formats even though it abandoned its 12,000-square-foot Wal-Mart Express stores last year.
Crowley was picked for being located on the outskirts of Dallas-Fort Worth and just off Interstate-35, a major north-south highway.
Wal-Mart's strategy seems to be not reinventing the convenience store concept but rather tweaking it.
The store's hot food section sells pizza, whole and by the slice, and on another bank of hot rollers are the 'tornadoes,” a knockoff of 7-Eleven's taquitos. Community coffee brand is sold from six taps, regular, decaf and flavored.
There's a healthy selection with fruit cups, yogurt and 'Market Side” branded salads and wraps - but no calorie counts on the labels.
The rectangle-shaped building sits in front of a row of 16 gasoline pumps, all under cover.
Amazon recently opened Amazon Go, a self-service food store on the street level of one of its corporate buildings in Seattle. The company hasn't said much about another store under construction in Seattle with a drive-up canopy area in front of a building that locals speculate is for online grocery pickups.
Wal-Mart also is working on a convenience store concept for its online grocery shoppers. In December, one of these 4,000-square-foot stores with gasoline pumps opened in Thornton, Colo. It's similar to one Wal-Mart opened a year ago in Huntsville, Ala.
Inside, the standard coffee, soda and snacks are sold, but these stores include a drive-through for picking up online grocery orders.
Both convenience store concepts are tests, Wal-Mart spokeswoman Anne Hatfield said.
'We're eager for feedback from customers. We want to know what's working,” she said.
The convenience store business is not huge for a company Wal-Mart's size. But as a major seller of gasoline, its 100- and 200-square foot payment kiosks may not offer enough for many of its customers.
Wal-Mart operates a To-Go store in Bentonville, Ark., down the street from its headquarters, and it created a lot of buzz when it opened in 2014. There are no plans to build more of the single 5,000-square-foot To Go store, which also has a deli section with some warm foods such as rotisserie chickens, Hatfield said.
Dallas Morning News/TNS The exterior of a new Wal-Mart convenience store in Crowley, Texas.
Dallas Morning News/TNS Cashier Monica Betts helps a customer inside a new Wal-Mart convenience store in Crowley, Texas.