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Customer Care

Please note: Due to COVID-19, the Gazette offices are currently closed to the public.
If you need assistance, please call our front desk (319) 398-8211 during our regularly scheduled office hours to speak with a Customer Care representative.
View updates on Coronavirus Coverage.

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The Gazette is located in downtown Cedar Rapids, Iowa

Address

116 Third St. SE
Cedar Rapids, IA 52401

General Email

contact@thegazette.com

Customer Care

(319) 398-8333

Holiday Hours

Thanksgiving Holiday
Customer Care:
Thursday, November 25, 2021 – 6 a.m. to 10 a.m.
Friday, November 26, 2021 – 6 a.m. to 1 p.m.

Advertising:
Thursday, November 25, 2021 – Closed
Friday, November 26, 2021 – Closed

Christmas Holiday
Customer Care:
Friday, December 24, 2021 – 6 a.m. to 1 p.m.
Saturday, December 25, 2021 – 6 a.m. to 10 a.m.
Monday, December 27, 2021 – 6 a.m. to 1 p.m.

Advertising:
Friday, December 24, 2021 – Closed
Monday, December 27, 2021 – Closed

New Year’s Holiday
Customer Care:
Friday, December 31, 2021 – 6 a.m. to 1 p.m.
Saturday, January, 1 2021 – 6 a.m. to 10 a.m.

Advertising:
Friday, December 31, 2021 – Closed

Regular Office Hours

Customer Care Hours
Monday through Friday, 6 a.m. to 5 p.m.
Saturday and Sunday, 6 a.m. to 11 a.m.

Advertising & Newsroom Hours
Monday through Friday – 8 a.m. to 5 p.m.

Please note: Due to COVID-19, the Gazette offices are currently closed to the public. If you need assistance please call (319) 398-8211 during our regularly scheduled office hours to speak with a Customer Care representative. View daily updates on Coronavirus Coverage.

Start/Stop/Move deadlines:
Effective Wednesday 8/25/21 we are adjusting our cutoff time for entering starts, stops, and moves. Any changes to your subscription for the following day will need to be called in by 2:00pm Monday-Friday, or by 10:00am Saturdays, Sundays and Holidays.

Subscriber Services

You can easily manage your subscription through our online Subscriber Services page.

You can use the subscriber services page to:

Contact Customer Care

Customer Care Hours
Monday through Friday, 6 a.m. to 5 p.m.
Saturday and Sunday, 6 a.m. to 11 a.m.

Email Customer Care
customercare@thegazette.com

Live Chat with Customer Care
Available Monday through Friday, 6 a.m. to 4:45 p.m.
Click here to begin Live Chat with Customer Care

Call Gazette Circulation
For delivery issues and questions, please call
(319) 398-8333 or (800) 397-8333

Subscriber Quick Links

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Get home delivery of The Gazette and unlock unlimited access to our digital content on thegazette.com along with your print subscription. Digital only subscriptions are also available.

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With a large audience of engaged readers and subscribers, The Gazette has Eastern Iowa covered. From print to podcasts, digital to video pre-roll, we have advertising solutions for all of your needs.

Advertising Inquiries

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Newsroom and editorial staff list

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Do you have a story to share with us? Contact our journalists by sending in your news tip.

Other Services

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We work hard to provide fair, accurate coverage because we value your trust. If you find an error or omission in our reporting, please let us know.

The Gazette is a Folience Company

Folience is a 100% employee-owned ESOP holding company
that invests in profitable businesses with strong management continuity.