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Customer Care

The Gazette offices are open to the public from 9:00 am to 2:00 pm Monday-Friday.
If you need assistance, please call (319) 398-8333 to speak with a Customer Care representative.

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The Gazette is located in downtown Cedar Rapids, Iowa

Address

116 Third St. SE
Cedar Rapids, IA 52401

Customer Care

(319) 398-8333

Holiday Hours

Holiday Customer Care:
Memorial Day, May 29, 2023 – 5 a.m. to 10 a.m.
Independence Day, July 4, 2023 – 5 a.m. to 10 a.m.
Labor Day, September 4, 2023 – 5 a.m. to 10 a.m.
Thanksgiving, November 23, 2023 – 5 a.m. to 10 a.m.
Black Friday- November 24, 2023 – 5 a.m. to 1 p.m.
Christmas, December 25, 2023 – 5 a.m. to 10 a.m.
Christmas Eve, December 24, 2023 – 5 a.m. to 10 a.m.
New Year’s Day, January 1, 2024 – 5 a.m. to 10 a.m.

Advertising:
Memorial Day, May 29, 2023 – Closed
Independence Day, July 4, 2023 – Closed
Labor Day, September 4, 2023 – Closed
Thanksgiving, November 23, 2023 – Closed
Black Friday, November 24, 2023 – Closed
Christmas, December 25, 2023 – Closed
New Year’s Day, January 1, 2024 – Closed

Regular Office Hours

Customer Care Hours
Office Hours
Monday through Friday, 9 a.m. to 2 p.m.
Phone/Email Hours
Monday through Friday, 6 a.m. to 5 p.m.
Saturday and Sunday, 6 a.m. to 11 a.m.

Advertising & Newsroom Hours
Monday through Friday – 8 a.m. to 5 p.m.

Please note: The Gazette offices are open to the public from 9 a.m. to 2 p.m. Monday through Friday. If you need assistance please call (319) 398-8333 during our regularly scheduled office hours to speak with a Customer Care representative.

Start/Stop/Move deadlines:
Any changes to your subscription for the following day will need to be called in by 2:00 p.m. Monday-Friday, or by 10:00 a.m. Saturdays, Sundays and Holidays.

Subscriber Services

You can easily manage your subscription through our online Subscriber Services page.

You can use the subscriber services page to:

Contact Customer Care

Customer Care Hours
Monday through Friday, 6 a.m. to 5 p.m.
Saturday and Sunday, 6 a.m. to 11 a.m.

Email Customer Care
customercare@thegazette.com

Live Chat with Customer Care
Available Monday through Friday, 6 a.m. to 4:45 p.m.
Click here to begin Live Chat with Customer Care

Call Gazette Circulation
For delivery issues and questions, please call
(319) 398-8333 or (800) 397-8333

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The Gazette is a Folience Company

Folience is a 100% employee-owned ESOP holding company
that invests in profitable businesses with strong management continuity.