Customer Care

Holiday Hours

Thanksgiving Holiday
Customer Care:
Thursday, November 25, 2021 – 6 a.m. to 10 a.m.
Friday, November 26, 2021 – 6 a.m. to 1 p.m.

Advertising:
Thursday, November 25, 2021 – Closed
Friday, November 26, 2021 – Closed

Christmas Holiday
Customer Care:
Friday, December 24, 2021 – 6 a.m. to 1 p.m.
Saturday, December 25, 2021 – 6 a.m. to 10 a.m.
Monday, December 27, 2021 – 6 a.m. to 1 p.m.

Advertising:
Friday, December 24, 2021 – Closed
Monday, December 27, 2021 – Closed

New Year’s Holiday
Customer Care:
Friday, December 31, 2021 – 6 a.m. to 1 p.m.
Saturday, January, 1 2021 – 6 a.m. to 10 a.m.

Advertising:
Friday, December 31, 2021 – Closed

Regular Office Hours

Customer Care Hours
Monday through Friday, 6 a.m. to 5 p.m.
Saturday and Sunday, 6 a.m. to 11 a.m.

Advertising & Newsroom Hours
Monday through Friday – 8 a.m. to 5 p.m.

Please note: Due to COVID-19, the Gazette offices are currently closed to the public. If you need assistance please call (319) 398-8211 during our regularly scheduled office hours to speak with a Customer Care representative. View daily updates on Coronavirus Coverage.

Start/Stop/Move deadlines:
Effective Wednesday 8/25/21 we are adjusting our cutoff time for entering starts, stops, and moves. Any changes to your subscription for the following day will need to be called in by 2:00pm Monday-Friday, or by 10:00am Saturdays, Sundays and Holidays.

Subscriber Services

You can easily manage your subscription through our online Subscriber Services page.

You can use the subscriber services page to:

• Sign up for AutoPay
• Temporarily suspend delivery of your paper
• Report an issue with delivery of your paper
• Update your delivery address

Contact Customer Care

Customer Care Hours
Monday through Friday, 6 a.m. to 5 p.m.
Saturday and Sunday, 6 a.m. to 11 a.m.

Email Customer Care
customercare@thegazette.com

Live Chat with Customer Care
Available Monday through Friday, 6 a.m. to 4:45 p.m.
Click here to begin Live Chat with Customer Care

Call Gazette Circulation
For delivery issues and questions, please call
(319) 398-8333 or (800) 397-8333

Subscriber Quick Links

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Get home delivery of The Gazette and unlock unlimited access to our digital content on thegazette.com along with your print subscription. Digital only subscriptions are also available.

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With a large audience of engaged readers and subscribers, The Gazette has Eastern Iowa covered. From print to podcasts, digital to video pre-roll, we have advertising solutions for all of your needs.

Advertising Inquiries

• (319) 398-8234
• Advertising contact form
• Classifieds self-service portal

Contact Our Newsroom

Gazette Newsroom
Newsroom and editorial staff list

Report News
Do you have a story to share with us? Contact our journalists by sending in your news tip.

• Newsroom: (319) 398-8313
• Email: news@thegazette.com
• Online: Report a news tip

Newsroom Quick Links

• Letter to the Editor form
• Obituary submissions
• Milestones submissions
• Press release guidelines
• Submit a Press Release
• Business Notes submissions
• Read the Green Gazette
• Search Gazette archives

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We work hard to provide fair, accurate coverage because we value your trust. If you find an error or omission in our reporting, please let us know.