Customer Care

Holiday Hours

Holiday Customer Care:
Memorial Day, May 29, 2023 – 6 a.m. to 10 a.m.
Independence Day, July 4, 2023 – 6 a.m. to 10 a.m.

Advertising:
Memorial Day, May 29, 2023 – Closed
Independence Day, July 4, 2023 – Closed

Regular Office Hours

Customer Care Hours
Office Hours
Monday through Friday, 9 a.m. to 2 p.m.
Phone/Email Hours
Monday through Friday, 6 a.m. to 5 p.m.
Saturday and Sunday, 6 a.m. to 11 a.m.

Advertising & Newsroom Hours
Monday through Friday – 8 a.m. to 5 p.m.

Please note: The Gazette offices are open to the public from 9 a.m. to 2 p.m. Monday through Friday. If you need assistance please call (319) 398-8333 during our regularly scheduled office hours to speak with a Customer Care representative.

Start/Stop/Move deadlines:
Any changes to your subscription for the following day will need to be called in by 2:00 p.m. Monday-Friday, or by 10:00 a.m. Saturdays, Sundays and Holidays.

Subscriber Services

You can easily manage your subscription through our online Subscriber Services page.

You can use the subscriber services page to:

• Sign up for AutoPay
• Temporarily suspend delivery of your paper
• Report an issue with delivery of your paper
• Update your delivery address

Contact Customer Care

Customer Care Hours
Monday through Friday, 6 a.m. to 5 p.m.
Saturday and Sunday, 6 a.m. to 11 a.m.

Email Customer Care
customercare@thegazette.com

Live Chat with Customer Care
Available Monday through Friday, 6 a.m. to 4:45 p.m.
Click here to begin Live Chat with Customer Care

Call Gazette Circulation
For delivery issues and questions, please call
(319) 398-8333 or (800) 397-8333

Subscriber Quick Links

Start a new subscription
Get home delivery of The Gazette and unlock unlimited access to our digital content on thegazette.com along with your print subscription. Digital only subscriptions are also available.

Subscribe to The Gazette

• Manage your subscription
• Sign up for AutoPay
• Temporarily suspend delivery of your paper
• Sign up for route delay notifications
• Report a missed paper delivery
• Troubleshoot login issues
• Report site issues

Advertise With Us

With a large audience of engaged readers and subscribers, The Gazette has Eastern Iowa covered. From print to podcasts, digital to video pre-roll, we have advertising solutions for all of your needs.

Advertising Inquiries

• • (319) 398-8234
  • Advertising contact form
  • Classifieds Inquiries: (319) 398-8237

Sponsorship Requests

Interested in requesting Gazette sponsorship of your event? Please review our guidelines for submission here.

Contact Our Newsroom

Gazette Newsroom
Newsroom and editorial staff list

Report News
Do you have a story to share with us? Contact our journalists by sending in your news tip.

• Newsroom: (319) 398-8313
• Email: news@thegazette.com
• Online: Report a news tip

Newsroom Quick Links

• Letter to the Editor form
• Obituary submissions
• Milestones submissions
• Press release guidelines
• Submit a Press Release
• Business Notes submissions
• Read the Green Gazette
• Search Gazette archives

Join Gazette reporters with personalized text alerts about Food & Drink, Hawkeyes & Prep Sports. Hear newsy tips and ask questions & interact with our team. Subscribe for free, cancel anytime.

Other Services

Can’t find what you’re looking for?
Chat with our Customer Care team

• Join Gazette Rewards
• Retailers: Report dealer returns
• Subscribe to our RSS feed
• Submit an event to our online calendar
• Get the Gazette Mobile App for iPhone or Android

Give us feedback

We work hard to provide fair, accurate coverage because we value your trust. If you find an error or omission in our reporting, please let us know.