The Gazette. Learn something new today and every day.

More Stories

Miller-Meeks leads GOP push to lower health care premiums, as debate intensifies over ACA subsidies

Implosion of Black Hawk Bridge in Lansing moved to Friday

Find fresh bagels, bagel bombs and more at this cafe’s new Tiffin location

Things to do this week in Eastern Iowa

Home / Business News / Columns

How Soon Should Your Brand Respond on Social Media?

Nick Westergaard

Sep. 10, 2012 9:40 am

During a recent talk on social media engagement I was asked, 'How soon should you respond to an issue on social media?' I replied, as everyone knows, that the optimal social media response time is 11 minutes, 3 seconds. Duh. …

Continue reading

Share this article: