116 3rd St SE
Cedar Rapids, Iowa 52401
From the Bureau: 8 tips on joining a gym
Ask questions, do research before signing contract
By Bobby Hansen, - Better Business Bureau
Jan. 7, 2024 5:00 am
The start of the new year can feel like a fresh start in many aspects of your life.
If a goal is to lose weight, get in better shape, or improve overall health, deciding to join a gym may be an initial step. When thinking about setting realistic goals, don't sign up with the first option. Before signing on the dotted line, research all possibilities.
Get the most from a gym membership by considering these tips:
- Determine fitness goals. Advance planning will help with selecting a facility that is the most appropriate. Consult with a physician before embarking on a new fitness regimen, especially if you have medical conditions that might be a concern.
- Figure out priorities. What is most important? Will a convenient location and extended hours help with sticking to a fitness plan? Will a variety of equipment or classes help with motivation? Is a chain with numerous outlets preferable? Determine the top needs and priorities before starting to shop around.
- Check BBB.org. Read what previous customers have to say and see how the businesses respond to complaints. This information may help narrow the list of gyms to tour in person.
- Take a tour. Make sure that the gym has the necessary equipment, classes and trainers. Pay attention to things that are personally important, whether it’s the cleanliness of the showers or the availability of Wi-Fi. Ask questions and make sure you understand all the rules. Ask about busy times, wait times for equipment, whether classes require preregistration, availability and cost of trainers, etc. Ask how the staff is maintaining the cleanliness of the facilities.
- Ask about free trials. Gyms often give a one-week free pass for potential members, a great way to see if the gym is a good fit. Try the gym at different times to see how crowded it is and whether there is a wait for certain equipment. Check out classes if they are offered.
- Don’t feel coerced. Do not give in to high-pressure sales tactics to join immediately. A reputable gym will allow enough time for you to read the contract thoroughly, tour the facilities, do some research to make an informed decision.
- Calculate the true costs. Gyms often use special introductory offers to encourage new members, but the price could go up once the initial period is over. Make sure you understand what the regular monthly fees will be and what they include.
- Understand the terms. Read the contract carefully before signing. Make sure that all verbal promises made by a salesperson are in writing. What matters is the contract and the terms within it; don’t just take a salesperson’s word. What happens if there is a move or the gym goes out of business? Will the membership renew automatically at the end of the term? What is the cancellation policy, and what is the process for canceling?
Bobby Hansen is regional director for the Better Business Bureau Cedar Rapids office. Comments: (319) 365-1190; info@dm.bbb.org.
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