Interest grows in changing Iowa City's taxi regulations

IOWA CITY — On most any Iowa City weekend, cabbies wait around the downtown bar scene as college students come out of places such as Sports Column or Joe's Place looking for the nearest cab.

Students usually don't notice if lettering is missing from the cab's side, whether ceiling fabric is torn or whether the driver's identification card is posted.

Nor will they stop, as they pile in, to ponder whether they are stepping into danger.

Earlier this year, three women reported that Iowa City drivers — two from unmarked cabs — made unwanted sexual advances, and police are investigating. Since then, many city officials agree that changes to taxi regulations would reduce chances that a cab ride will end in tragedy.

'Our ordinances haven't kept up with the sheer number of people engaged in this business,' said Derek Frank, the Iowa City Police Department's neighborhood response officer.

Iowa City licenses between 200 and 300 drivers annually.

Partly in response to concern about assaults, the Iowa City Council made minor changes in its cab requirements, such as authorizing the city to suspend drivers' licenses if they aren't obeying rules and requiring drivers to keep trip logs for 60 days and give notice when license plate numbers are changed.

Now it is considering broader changes, such as integrating taxi service into a regional transportation system and tightening 24-hour dispatching requirements. The council is to take its first of three required votes to make those changes by May 27. A date is not determined for regional taxicab transport.

Mayor Matt Hayek said the assault investigation is a primary concern for the council.

'What we voted on, in the grand scheme of taxi regulations, is not very dramatic,' he said. 'But with recent attention to sexual assaults in cabs, if there are opportunities to improve the system in terms of reporting, or safety, or oversight, we would be open to suggestions.'

Police Investigating

In March, police arrested Rufino Ruiz, 58, of West Liberty, on two counts of simple assault, alleging he made unwarranted sexual advances, including groping, against two passengers while working as a VinaSun Taxicab driver. Police said the assaults happened Sept. 29 and Jan. 15.

VinaSun Taxicab owner Son Minh Nguyen said Ruiz has quit. Ruiz is not listed in city records as an authorized taxi driver.

Police also are investigating whether two other drivers sexually assaulted riders earlier this year. One of the riders identified American Taxicab, police records show, but owner Adil Adams said he's 100 percent confident his drivers aren't responsible.

Existing ordinances provide some protections. Drivers must provide certified driving records and criminal background checks by the Division of Criminal Investigation, which are attached to their applications and signed by Iowa City Police Chief Sam Hargadine.

The city's equipment division inspects each vehicle, and a certified calibrator relying on the company's rate card installs the rates in meters. City Clerk Marian Karr then issues a decal for the year, which runs June 1 to May 31.

Yellow circular decals, which are to be changed to purple in June, are fixed on a passenger-side window to verify the driver is licensed.

ON THE CAB BEAT

Frank, the Iowa City police officer, conducts routine stops to monitor taxis. He occasionally spots cabs with no company identity or drivers with unauthorized decals on the vehicle picking up passengers.

In late March, he stopped the previous co-owner of a taxi company and issued a warning alleging he was operating an unauthorized cab. The man was not working for a licensed company, but was giving rides to students to whom he previously had given rides, Frank said.

He was using a plain white minivan carrying four women, all college students, the night he was stopped. Frank made the women get out.

Sometimes students report suspicious cabs, as did University of Iowa senior Claire Spellman, 21, on March 8 while with two friends downtown.

'It was a purple minivan, and it had no company name on it,' Spellman said.

They approached two officers in a vehicle near the restaurant and asked which cabs in Iowa City were safe, but felt that the officers were not helpful, Spellman said.

On March 1, U of I freshman Colin Smith, 21, sat in the back of a cab with five other U of I students while Frank issued the driver, Nikita Kaim, 40, a ticket alleging he was not displaying an identification card while driving.

Smith said the U of I should be more involved in raising awareness of sexual assaults in taxicabs. 'If students are the main customers, it'd be foolish not to, especially if it's an environment that has the potential for bad things to happen,' he said.

Tom Moore, university spokesman, said the UI assists police upon request in ongoing investigations. Frank said he plans to meet with UI personnel to talk about distributing prevention pamphlets.

Hayek said he believes the city has regulated taxi companies effectively but that people should be better educated before getting into a cab about laws that protect them, such as license requirements.

Education is good for the drivers, too, Frank added.

He added that companies using independent contractors should hold those drivers accountable because educating drivers about their accountability is the top taxi-related problem police face. Contractors who pay to use the company name often aren't as involved as those employed by companies that hire their own drivers and are aware of their drivers' whereabouts, habits and actions, he said.

Some companies, such as Marco's Taxicab Co. or Yellow Cab, operate under traditional employer/employee models, in which drivers operate company vehicles.

CITY INVOLVEMENT

The city does not regulate individual drivers, even though it issues their licenses.

'What we do is give drivers the ability to go on the authorized list and work for whomever,' City Clerk Karr said.

For owner/driver relationships to work properly, owners must relay ordinance information to employees, she said.

But that doesn't often happen, Frank said.

'Every time I've approached a driver, he has told me, 'Well, I didn't know about that.' '

That's what cab driver Nikita Kaim said when pulled over around 3 a.m. on March 2 for not displaying an identification card. Kaim previously had worked for a different company, and that company had provided identification cards to drivers, he 

Adams, the American Taxicab owner, blames the accountability problem on the city, told Frank. Kaim said he had asked his current company about the cards, but it didn't distribute them.saying it doesn't adequately educate drivers. He strongly urges the city to review its ordinances and better educate drivers.

Taxi company owners and city staff meet annually for one hour to review the ordinances and regulations. Adams said these sessions don't help much and that drivers and owners would appreciate a more extensive taxi course.

Karr said a formalized education system could be considered but a mandatory course during the licensing period would be impractical.

'We can look at an education component, but if you don't attend the class ...

then what, you won't get licensed?'

Company owners should make daily or weekly checkups on their drivers and ensure the drivers understand the ordinances, Karr said. There are other issues, too.

Some drivers oppose more regulation. Kevan Allison, independent owner-operator of Kev's Cab, said it would drive out every small taxi business. Allison said he cannot drive much longer because of expenses imposed on taxi drivers by city law. For example, he said smaller cab companies face high insurance costs — his monthly premium is $500

THE STING

One way police hold drivers accountable is with a sting. Conducted every three to four months, officers dress normally and catch rides to see if drivers are in compliance.

They check whether taxis use meters, provide safe service, charge what the meters show or violate other regulations.
During the operation, officers have become suspicious of the appearance of some company-issued identification cards, such as a half-piece of notebook paper with the names of the driver and company.

Until a year ago the city issued identification cards. Now, companies can fashion their own with simple requirements — be visible to all passengers and be at least 8-and-a-half-by-5-and-a-half inches.

For Jim Calloway, a Marco's Taxicab Co. driver, identification cards are essential to a company's legitimacy.

'One of our night drivers actually put a picture of himself on it ...

, so it didn't look like a third-grader did it,' Calloway said.

Karr said the city stopped distributing cards, because they hindered drivers' ability to work with more than one company, and many companies wanted their own cards for marketing.

REGIONAL TRANSPORTATION SYSTEM

Whatever additional regulations emerge for Iowa City taxis, City Council member Jim Throgmorton said they should be regional in scope in a regional transportation system and be administered by someone other than city clerks.

'When you think about it, from a transportation point of view, what does the city clerk's office know about transportation?' Throgmorton said.

Council member Kingsley Botchway II said regionalizing taxi driving should be considered at some point, but the council first should focus on regulating driving rates and lowering fares.

Iowa City Manager Tom Markus said he plans conversations with Chris O'Brien, the city's transportation services director, about regional taxi transport.

Samantha Stephan is a senior studying journalism and mass communication at the University of Iowa. She spent hours on different nights riding with and observing Iowa City Police Officer Derek Frank and Marco's Taxi Co. driver Jim Calloway to report this story. This story was produced by Iowa Center for Public Affairs Journalism-IowaWatch.org, a non-profit, online news website that collaborates with Iowa news organizations to produce explanatory and investigative reporting.