A 211 success story from Eastern Iowa

Christoph Trappe

Oct. 24, 2011 5:30 am

Program manager Chris Juett shares a story about an individual who called 211 and had no electricity during a cold spell in September 2011. A 211 operator also learned that the person was behind on her rent. Operators worked with other agencies and the person to get the electricity back on and connected her with a rent assistance program.