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Letter: Patient touched by kindness, compassion
Sandra Carpenter
Apr. 7, 2016 10:40 am
I am writing about my happiness with Mercy Medical Center. My praise always goes to Jessica Quinn, my primary caregiver. I just love her.
Today my praise goes to Ellie Snavely. Her kindness, compassion and empathy touched me. I am 76 years old and the fact she kept saying 'good job” after a test was wonderful. I needed that positive feedback and encouragement because I was scared. I felt like I could talk to her openly and she would not judge me.
My appointment went great because she is great. Thank you so much for having Ellie.
Sandra Carpenter
Marion
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