Business column: What to do if someone hijacks your meeting

At a recent corporate leadership event, one attendee asked, 'How do you regain control when someone hijacks your meeting?'

'Tough question,' I thought to myself, pivoting in my chair to give the speaker, executive coach Anita Stadler, my full attention as I awaited her answer.

We've all experienced a hijacked meeting: You're standing at the front of the room, speaking with conviction and commanding attention when suddenly someone interjects, interrupting you mid-presentation.

In the blink of an eye you've lost control. Even worse, you're now standing alone in front of the room while everyone's attention has been diverted elsewhere.

'The challenge,' Dr. Stadler explained, 'is not knowing what to do with yourself when the attention of everyone in the room is no longer on you.'

So what does a leadership development expert recommend? Here are Stadler's three keys to regaining control after someone takes over your meeting:

1. Be conversational, not confrontational

Whatever you do, don't try to confront or embarrass the individual who interrupted you.

'When you're presenting,' Stadler warned, 'there's an unwritten rule that you have power. If it appears that you're taking advantage of that power by embarrassing someone, it will turn your audience against you.'

To regain control and bring your audience along with you, you'll need to be conversational, not confrontational. Here's how:

2. Give the group a choice

'At some point, that person is going to take a breath,' Stadler noted. When he or she does, this is your moment, and Stadler recommended that you seize it to enlist the entire group or the senior leader present in making a decision on how to proceed. 'Say something like, 'It looks like this has sparked an important conversation' and then give them a choice. 'Would you like to take a few minutes right now to discuss this or do you want to me to go ahead and finish sharing the information I have for you?' If it's clear that the side conversation is a diversion, the group will probably request that you continue.'

If the group chooses discussion, then let them have that discussion.

'Tell them you'll step back into the conversation at the appropriate point,' Stadler advised.

Why cede control in this way?

'Your presentation might have sparked something important for them,' Stadler explained. 'Perhaps they have a wider view of what is going on. They may have key pieces of information that have bearing on what you're talking about.

'It might be a good thing for the organization to have that discussion.'

3. Don't stay standing

What you do in a meeting is as important as what you say, so mind your body language.

'If they want to have a conversation,' Stadler counseled, 'sit down.'

Take a seat up front or stand to the side while the group deliberates. As soon as they resolve the issue, step to the front again and resume control.

If you're not sure what to say, Stadler suggested referring to the value of the conversation that your presentation has sparked.

With these three keys you can deftly handle a hijacking, sidestep confrontation, let the group choose how to proceed and ultimately regain control of your meeting.

• Jo Miller is founding editor of BeLeaderly.com and CEO of Women's Leadership Coaching Inc.; @jo_miller