Business

Seniors replacing teenagers as fast-food workers

Liz Martin/The Gazette

Two trends have brought more seniors to work at fast-food restaurants — a labor shortage during the tightest job market in almost five decades, and the propensity for longer-living Americans to keep working — even part-time — to supplement their retirement savings
Liz Martin/The Gazette Two trends have brought more seniors to work at fast-food restaurants — a labor shortage during the tightest job market in almost five decades, and the propensity for longer-living Americans to keep working — even part-time — to supplement their retirement savings

The sullen teenager grinding through a restaurant shift after school was once a pop culture cliche as American as curly fries.

Nowadays, Brad Hamilton, the teen played by Judge Reinhold in “Fast Times at Ridgemont High,” probably would be too young to work at the fictional Captain Hook Fish and Chips. Senior citizens are taking his place-donning polyester, flipping patties and taking orders.

They’re showing up at casual dining chains such as Bob Evans and fast-food operators such as McDonald’s, which says it plans to make senior citizens one hiring focus in the coming year.

Restaurants are recruiting in senior centers and churches. They’re placing want ads on the website of AARP, an advocacy group for Americans over 50.

Recruiters say older workers have soft skills — a friendly demeanor, punctuality — that their younger cohorts sometimes lack.

Two powerful trends are at work — a labor shortage amid the tightest job market in almost five decades, and the propensity for longer-living Americans to keep working — even part-time — to supplement often-meager retirement savings.

Between 2014 and 2024, the number of working Americans aged 65 to 74 is expected to grow 4.5 percent, while those aged 16 to 24 is expected to shrink 1.4 percent, according to the U.S. Bureau of Labor Statistics.

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Stevenson Williams, 63, manages a Church’s Chicken in North Charleston, S.C. He’s in charge of 13 employees, having worked his way up from a cleaning and dishwashing job he started about four years ago and sometimes works as many as 70 hours a week when it’s busy.

Williams is a retired construction worker and had never worked at a restaurant before, but he was bored staying at home.

“It’s fun for a while, not getting up, not having to punch a clock, not having to get out of bed and grind every day,” he says. “But after working all your life, sitting around got old. There’s only so many trips to Walmart you can take.”

Hiring seniors is a good deal for fast-food chains. They get years of experience for the same wages — an industry median of $9.81 an hour last year, according to the Bureau of Labor Statistics — they would pay someone decades younger.

This is a considerable benefit in an industry under pressure from rising transportation and raw material costs.

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