As a recent Wells Fargo retiree (Consumer Lending group), I was quite disappointed, angered and, yes, appalled by the magnitude and broad scope of the fraudulent activity undertaken by members of the Community Banking group earlier this decade; which recently came to light in the media.
This unethical and, in many ways unlawful behavior adversely impacted millions of Wells Fargo customers and thousands of Wells Fargo team members; many of whom lost their jobs because they refused to take part in the fraudulent activity.
The recent outcry of negative publicity that this activity received was imminent and deserving. I took no personal pleasure in watching the beleaguered Wells Fargo chief executive officer squirm in his seat and fumble for his words as he was being grilled by first the Senate and later the congressional Banking and Finance subcommittees recently on C-SPAN.
It almost goes without saying that after nearly 30 years of being a loyal Wells Fargo (formerly Norwest Bank) customer, sadly that is no longer the case.