Letter: Oscar's manager went the extra mile

My heart sunk recently when I opened my billfold to use my debit card and noticed it was missing. I searched my car and home to no avail. Fortunately, there were no suspect debits from my account. As I looked over the places where I had used it, Oscar’s Family Dining Restaurant in Hiawatha showed up. I quickly called to see if I had left it on the counter and, sure enough, Christina, the manager, told me she had it. I could pick it up anytime. What a relief!

When I told her I lived in Ankeny, Iowa, she said she’d send it to me, but then I remembered I would be in Iowa City the next day and I could swing up to Hiawatha to pick it up. “Well,” she said, “I’ll meet you halfway at the Swisher exit and hand it over then.”

Wow, what service! I always enjoy stopping at Oscar’s because of their friendly service and their delicious pancakes. There’s no reason to apologize for being Iowa nice. Thanks, Christina, for going the extra mile.

Denny Coon


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