Craig Carmody, Color Web Printers
Craig is a senior manager at The Gazette's printing plant:
I remember getting off the interstate on my way to work and hearing on the radio that a plane had hit the WTC. They didn’t know what kind of plane it was. I thought to myself, "That will be interesting to find out how that happened," never thinking for a second it was on purpose.
I walked into the plant, and five or six people were glued to the TV, which was unusual because the TV is never used for anything other than training videos. The news was replaying the first crash when the second crash happened. I remember thinking to myself, "How do we communicate with staff and keep everyone calm?" We pulled the production staff together and shared what we knew at that point.
Almost immediately, downtown (The Gazette newsroom) contacted us to see about printing a special edition. I had never been part of a special edition before. We shuffled the press schedule to make room for it. It was full of large four-color pictures, and there was a crowd of people here to see it coming off the press first-hand.
It was chaotic. People were walking up to the conveyor and grabbing handfuls of copies, and at one point a vendor inside the plant -- I can’t remember if it was a pop machine vendor or a uniform vendor -- came up and grabbed a handful. At that point we decided we needed more control over the situation.
I can’t remember how many special edition copies we produced, somewhere around 20,000. About two hours later, The Gazette called and said they needed more copies produced. They had people hawking papers in front of The Gazette building and were distributing to single-copy locations, like convenience stores.
If I remember correctly, we ended up going back to press one more time for a total of three press runs to fulfill the demand for the special edition.